Effective date: 29 September 2026
Who we are
PT Reformasi Kerja Solusi (RKS) is a cloud system development company and digital solutions provider based in Jakarta, Indonesia, and a subsidiary of RAKUS Co., Ltd. (Japan). Our website address is https://pt-rks.com. This Privacy Policy explains what personal data we collect through this website, how we use it, and the choices you have.
Personal data we collect
We only collect personal data that you choose to share with us or that is needed to operate this website:
- Contact form: your name, email address, subject, the department you select, and the content of your message.
- WhatsApp: if you contact us through the WhatsApp link, your phone number and message are handled by WhatsApp under its own privacy policy, and by us as part of the conversation.
- Job applications: information you submit through the application form linked from our Career page, such as your CV and contact details.
- Technical data: standard server logs (IP address, browser type, pages visited, time of access) and cookies that are required for the website to function and to protect it from abuse, including Google reCAPTCHA on our contact form.
How we use your data
- To respond to your enquiries and requests.
- To process job applications and contact candidates.
- To operate, secure, and improve this website.
- To comply with legal obligations that apply to us in Indonesia.
We do not sell your personal data and we do not use it for automated decision making.
Legal basis
We process your personal data based on your consent when you submit a form or contact us, on our legitimate interest in operating and securing this website, and on legal obligations under the Indonesian Personal Data Protection Law (Law No. 27 of 2022) and other applicable regulations.
Who we share your data with
Your data may be accessed by RKS staff who handle your request, and by service providers that help us run this website, such as our hosting provider, our email service, and Google (reCAPTCHA). These providers only process data on our behalf and under confidentiality obligations. We may also disclose data when required by law.
How long we keep your data
Contact form messages and related emails are kept for as long as needed to handle your request and for a reasonable period afterwards for record keeping. Job application data is kept for the duration of the recruitment process and up to one year afterwards, unless you ask us to delete it earlier. Server logs are kept for a limited period for security purposes.
Cookies
This website uses only cookies that are necessary for it to work, including cookies set by Google reCAPTCHA to protect our contact form from spam. You can control cookies through your browser settings.
Your rights
You have the right to access, correct, or delete the personal data we hold about you, to withdraw your consent, and to object to or restrict certain processing. To exercise these rights, contact us through the details below. We will respond within the time required by applicable law.
Security
We use reasonable technical and organisational measures to protect your personal data, including HTTPS encryption on this website and access controls within our organisation. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Links to other websites
This website may contain links to other websites, such as LinkedIn, Instagram, or the websites of RAKUS Group companies. We are not responsible for the privacy practices of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its effective date.
Contact us
PT Reformasi Kerja Solusi (RKS)
Summitmas 2, 5th Floor, Jl. Jenderal Sudirman Kav. 61-62, Senayan, Kebayoran Baru, Jakarta Selatan 12190, Indonesia
Or use the form on our Contact page.